Privacy Policy

Effective Date: June 15, 2025

This Privacy Policy describes how Stem Cell Sports Institute of Southern California (“we,” “our,” or “the Institute”) collects, uses, and discloses your personal information when you visit our website, interact with our services, or participate in our events and communications.

 

INFORMATION COLLECTION

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and mailing address

  • Billing Information: Credit card number, billing address, and payment history

  • Account Credentials: Username, passwords, and secure tokens

  • Health & Wellness Interests: Areas of interest or concern relevant to our clinical and wellness services

  • Device & Technical Information: IP address, browser type, referring URLs, operating system, and browsing behavior

  • Social Media & Public Interactions: Comments, messages, and other user-generated content shared on our platforms

 

 

HOW WE USE YOUR INFORMATION

We use your personal information to:

  • Deliver clinical and wellness services you request

  • Process payments and manage billing securely

  • Send appointment reminders and updates

  • Communicate promotional offers, newsletters, and educational content

  • Improve user experience and site functionality

  • Monitor for fraud, abuse, or illegal activity

  • Comply with applicable laws and respond to legal inquiries

 

 

INFORMATION SHARING

We do not sell your personal information. However, we may share data with trusted partners to support our operations, including:

  • Payment processors

  • Cloud hosting providers

  • Marketing platforms

  • Customer service support vendors

  • Healthcare technology platforms

These third parties are contractually bound to protect your data and use it only to perform services on our behalf.

 

SECURITY

We use SSL encryption, firewall protection, and secure authentication to protect your personal data. However, no method of transmission over the internet is completely secure. By using our site and services, you accept this risk and agree to use secure devices and networks whenever possible.

 

YOUR RIGHTS

You may have rights under U.S. and California privacy laws, including:

  • The right to access or receive a copy of your data

  • The right to correct or update inaccurate information

  • The right to request deletion of your data

  • The right to opt out of promotional communications at any time

Please email your request to info@stemcellsportsinstitute.com or call us at +1 (909) 695-1004. We will respond within 30 days.

 

COOKIES & TRACKING TECHNOLOGIES

We use cookies, pixels, and analytics tools (such as Google Analytics and Microsoft Clarity) to enhance user experience, analyze website performance, and improve marketing. You can manage your cookie preferences through your browser settings.

THIRD-PARTY LINKS

Our site may include links to other websites or platforms. We are not responsible for their privacy practices and encourage you to review their policies.

CHILDREN’S PRIVACY

Our services are intended for users 18 years of age or older. We do not knowingly collect data from children under 13.

CHANGES TO THIS POLICY

We may revise this Privacy Policy from time to time. Any changes will be posted on this page, and if significant, we will notify you via email or a notice on our website prior to the change becoming effective.

 

CONTACT US

If you have any questions or concerns about this policy or your data, contact us at:

Stem Cell Sports Institute of Southern California

7898 Cherry Ave, Fontana, CA 92336
+1 (909) 695-1004
info@stemcellsportsinstitute.com